Support
Common help requests
- Email on mobile and computer.
- WiFi, home network and connection problems.
- Installation and basic setup of new devices.
- Guidance in digital services and safer everyday usage.
- Protection against scams and phishing.
Pricing
IT support
813 - 1,188 SEK/hour
Contact supportRead more about terms and help for cancellation of recurring services.
Process
How it works
1. Describe the problem
We begin with a short walkthrough of what is not working and what you want to fix.
2. Step-by-step solution
You get clear guidance, calm pace and explanations without technical jargon.
3. Safe follow-up
We follow up afterward to ensure everything works and that you feel confident.
FAQ
Frequently asked questions about IT support
Do you provide support on-site or remotely?
Both. I can help on-site on Gotland when needed, and many support cases can also be solved remotely by phone or remote assistance.
Is this service suitable for seniors who want calm guidance?
Yes. The support is educational and adapted for people who want clear explanations at a calm pace, especially for computers, mobile devices, email and digital safety.
Can I get recurring help instead of one-time support?
Yes. I can help both with one-off issues and ongoing support, for example regular follow-up or help when new questions appear.